Bring your curiosity.
Help shape what’s next.

We’re looking for a Head of Acquisition who can turn digital marketing into measurable customer growth. You’ll own performance marketing across Meta, TikTok, Google and other channels, with conversion rate optimization at the heart of your approach.

Working directly with the founders, you’ll connect campaigns, creative and the product experience. You’ll help shape how people discover travelque, understand its value and become customers.

What you’ll do

• Build and scale paid acquisition across Meta, TikTok, Google and new channels worth testing.
• Own budgets, campaign performance and customer acquisition costs, with a clear view of customer value and payback.
• Run a structured creative testing process across messaging, formats and audiences.
• Improve conversion across landing pages, sign-up and onboarding through research and A/B testing.
• Set up reliable tracking and attribution, and turn performance data into decisions.
• Work with product and design to turn customer insights into a better experience.

What you’ll bring

• Hands-on experience growing a business through performance marketing, with clear results across paid social and paid search.
• Strong practical knowledge of Meta Ads, TikTok Ads and Google Ads.
• A track record of improving conversion rates through landing-page and funnel experimentation.
• Confidence with analytics, attribution, testing and the economics of customer acquisition.
• The ability to set a growth strategy and execute it yourself, from campaign setup to performance analysis.
• Experience in travel, SaaS or a subscription business is a plus.

We’re looking for a Head of AI to shape and build the intelligence behind our travel products. This is a hands-on leadership role: you’ll set the technical direction and turn AI capabilities into useful, reliable experiences for travel advisors, agencies and their customers.

You’ll work directly with the founders and product team to decide where AI can make the biggest difference, then take those ideas from early experiments into production.

What you’ll do

• Define the AI roadmap around real customer needs and clear product outcomes.
• Design and ship AI agents and workflows for travel search, recommendations, booking and support.
• Connect models with travel data, supplier APIs and the tools needed to complete real tasks.
• Build evaluation and monitoring into the product, with clear standards for accuracy, reliability, latency and cost.
• Make practical decisions about models, architecture and when human review is needed.
• Establish engineering practices and help build the AI team as the product grows.

What you’ll bring

• Hands-on experience shipping AI products or LLM-powered systems used by real customers.
• Strong software engineering skills in Python or TypeScript, and experience with APIs and production systems.
• Practical knowledge of agents, tool use, retrieval and evaluation, including how to handle failures and uncertain outputs.
• Technical leadership experience and the ability to turn product goals into an achievable roadmap.
• Good judgment about data privacy, security and the limits of automation.
• Curiosity about travel; experience with travel systems or complex transactional workflows is a plus.

Help customers get the answers and support they need, with AI as part of your everyday toolkit.

You’ll work alongside our AI agents, review their responses, and step in when a conversation needs a person’s attention. From answering travel questions to helping with booking requests, you’ll make sure customers receive clear, accurate and thoughtful support.

Working closely with the founders and product team, you’ll also help improve how our AI handles customer conversations. Your experience on the front line will directly shape the product.

What you’ll do

• Support customers through chat and email with travel questions and booking-related requests.
• Monitor AI-assisted conversations, check details and take over when needed.
• Help customers understand their options and guide them through the next steps.
• Coordinate with ticketing and travel specialists on changes, refunds and more complex requests.
• Identify recurring questions, flag mistakes and suggest improvements to AI responses and support processes.
• Keep customer records accurate and follow requests through to resolution.

What you’ll bring

• Experience in customer support or another customer-facing role.
• Clear written English and a friendly, thoughtful communication style.
• Good judgment about when to resolve a request yourself and when to involve a specialist.
• Confidence using digital tools and curiosity about working with AI.
• Attention to detail and the ability to stay calm when customers need urgent help.
• Travel-industry experience is a plus, but not essential.

We’re looking for a Travel Pricing Analyst who understands airfare pricing and can turn travel data into clear commercial recommendations.

You’ll research fares and availability, interpret fare rules, compare routes and itineraries, and monitor pricing across markets. Working with our product and commercial teams, you’ll help evaluate travel options and improve the pricing logic behind our tools.

What you’ll bring

• Practical knowledge of global distribution systems (GDS), such as Amadeus, Sabre, or Travelport
• Experience working with airfares, fare rules, booking classes, routing, and ticketing
• Strong analytical skills and confidence comparing pricing and availability across markets
• Advanced spreadsheet skills; SQL or similar data tools are an advantage
• Commercial judgment, attention to detail, and the ability to explain recommendations clearly

Help travelers with the details that matter before and after booking. You’ll handle flight ticketing, booking changes and travel support, working with airline systems and the team to resolve requests accurately and promptly.

What you’ll do

• Issue and reissue tickets, process cancellations and refunds.
• Check fare rules, booking details and ticketing deadlines.
• Assist with schedule changes and travel disruptions.
• Communicate with travelers, airlines and suppliers.
• Keep booking records accurate and flag issues that need escalation.
• Help improve support processes and use AI tools where appropriate.

What you’ll bring

• Practical flight-ticketing experience and GDS knowledge.
• Understanding of fare rules, exchanges and refunds.
• Strong attention to detail and clear written English.
• Ability to handle urgent requests calmly and take ownership of a case.

Help clients find and book travel that fits their needs. You’ll manage inquiries, prepare relevant options, follow up on opportunities and build lasting client relationships, working closely with ticketing and support.

What you’ll do

• Understand clients’ travel needs, preferences and budgets.
• Prepare and explain travel options, pricing and fare conditions.
• Follow up on inquiries and convert opportunities into bookings.
• Maintain client relationships and encourage repeat business.
• Keep sales activity and client information current in the CRM.
• Coordinate with ticketing and support so booking details are handed over clearly.

What you’ll bring

• Travel sales or account-management experience.
• Strong communication, follow-up and commercial judgment.
• Confidence explaining pricing and travel options.
• Familiarity with CRM tools; GDS knowledge is an advantage.
• A service-minded approach without relying on pushy sales tactics.